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START SELLING EXPAND YOUR BUSINESS
Why should I sell on SwadeshiDhaaga?
With a low price, powerful tools and knowledge we will help you to achieve your goals and grow your business to another level.
Who can sell on SwadeshiDhaaga?
Entrepreneurs selling new and genuine products are welcome. In order to start selling, you need to have the following:
- GSTIN
- PAN Card (Personal PAN for business type “Proprietorship” and Personal + Business PAN for business type as “Company”)
- GSTIN/TIN Number (not mandatory for few categories)
- Bank account and supporting KYC documents (Address Proof, and Cancelled cheque)
- Minimum of 1 unique products to sell
How do I sell on SwadeshiDhaaga?
To sell on SwadeshiDhaaga:
- Register yourself at
- List your products under specific product categories.
- Once an order is received, pack the product and mark it as ‘Ready to Dispatch’. Our logistics partner will pick up the product and deliver it to the customer.
Once an order is successfully dispatched, SwadeshiDhaaga will settle your payment within 7-15 business days based on your seller tier.
Do I need to courier my products to SwadeshiDhaaga?
No, SwadeshiDhaaga will handle shipping of your products. All you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.
What are the documents required to register as a seller on SwadeshiDhaaga?
- GSTIN
- PAN Card(Personal PAN for business type “Proprietorship” and Personal + Business PAN for business type as “Company”)
- GSTIN/TIN Number (not mandatory for few categories)
- Bank account and supporting KYC documents ( Address Proof, and Cancelled Cheque)
Who decides the price of the products?
- As a seller, you will set the price of your products.
Who takes care of the delivery of my products?
- : Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.
Will I get charged for listing products on SwadeshiDhaaga?
- Listing of products on SwadeshiDhaaga is not free you will be charge 5%.
Who takes care of the delivery of my products?
- Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.
How and when will I get paid?
The payment will be made directly to your bank account through NEFT transactions. SwadeshiDhaaga will settle your payments within 7-15 business days based on your seller tier.
When can I start selling?
After all the required documents have been verified and your seller profile is complete, you can start listing your products and start selling.
How many listings are required to start selling?
You are required to have a minimum of 1 listings(unique products) to start selling on SwadeshiDhaaga.
PRICING AND PAYMENTS
Who decides the price of the product?
As a seller, you will set the price of your products.
How and when do I get paid?
All payments are made through NEFT transactions (online banking). The payment is made directly to your bank account within the next 7-15 business days from the date of order dispatch. It’s 7 business days for Gold Sellers, 10 business days for Silver Sellers and 15 business days for Bronze sellers.
What are the fees charged?
The following deductions are made from the order item value:
- Commission fee: A percentage of the order item value vary based on vertical/sub-category
- Shipping fee (calculated on the basis of the product weight, shipping location and )
- Collection fee: This will vary based on order item value and customer payment mode (Prepaid/Cash on Delivery)
- Fixed fee: A slab wise Fixed fee. This vary based on Order item value
GST (applicable on all of the above components)
LISTINGS AND CATALOGUE
What is listing?
Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.
How many products do I need to list to start selling?
You are required to have a minimum of 1 listings to start selling on SwadeshiDhaaga.com
How does a catalogue partner help me?
Our catalogue partners develop high-quality photographs of your products and crisp product descriptions for your product catalogue. A good catalogue gives your customers a better understanding of your products and helps boost your sales.
How do I list my products on SwadeshiDhaaga?
We give you a step-by-step process of how to list your products on our website. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Based on the category you choose, you’ll be asked to include product details such as size, model, colour, etc
Can I get help for development of catalogue (product images, description, etc.)?
Yes, we are happy to help you at every stage while doing business with us. We help you connect with industry experts for the development of your catalogues. With the help of our catalogue partners across India, you can have attractive images and crisp content developed at unbeatable prices.
How does a catalogue partner help me?
Our catalogue partners develop high-quality photographs of your products and crisp product descriptions for your product catalogue. A good catalogue gives your customers a better understanding of your products and helps boost your sales.
How do I price my products?
When pricing products on Swadeshi Dhaaga, please account for the applicable Marketplace Fee and include a suitable margin to arrive at the Selling Price. For ease of calculation, you can use our Commission Calculator widget once on boarded.
Will I get charged for listing products on SwadeshiDhaaga?
Listing of products on SwadeshiDhaaga.com is not free.
ORDER MANAGEMENT AND SHIPPING
Who takes care of the delivery of my products?
Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.
What should I do if my area is not serviceable by SwadeshiDhaaga?
During registering, save the details of your pin code and click on the Continue button. You will be notified via e-mail when your pin code becomes serviceable
How do I manage my orders on SwadeshiDhaaga?
Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.
Does SwadeshiDhaaga provide packaging material?
We have a strong network of best packaging material providers in the industry. We can connect you with them to get good quality packaging material which impresses the customers and ensures your products remain undamaged.
RETURNS AND SELLER PROTECTION
What protection does SwadeshiDhaaga offer in case of lost/damaged goods and fraudulent customer claims?
SwadeshiDhaaga has set up a Seller Protection Fund (SPF) to protect our sellers against fraud. You can request for SPF claim through the seller dashboard. When the buyer or logistics partner is at fault, you will receive due compensation.
Would I get compensation if the customer has returned damaged products?
Yes, you can raise a claim through Seller Protection Fund. Depending on the case and category, you will be given a refund provided you have adequate proof that you shipped an authentic/undamaged product. This will help us close the dispute in your favour.
Would I get compensation if the customer has replaced the original product with a different item?
Yes, you can raise a claim through Seller Protection Fund. Depending on the case and category, you will be given a refund provided you have adequate proof that you shipped the right product. This will help us close the dispute in your favour.
Would I get compensation if the goods are damaged or lost in transit?
Yes. When your products are damaged in transit, you can raise a claim under the Seller Protection Fund. The refund depends on the scenario and product.